Terms & Conditions

Terms & Conditions

Effective Date: [Insert Date]

Welcome to Clearway Lane Auto Car Shipping. By accessing our website, requesting a quote, booking transportation services, or using our services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

Clearway Lane Auto Car Shipping arranges the transportation of vehicles through a network of licensed and insured motor carriers. We act as a transportation coordinator and facilitate vehicle shipment services between customers and qualified carriers.

Services may include:

  • Door-to-Door Auto Transport
  • Open Auto Transport
  • Enclosed Auto Transport
  • State-to-State Car Shipping
  • Dealer & Auction Transport
  • Relocation Vehicle Shipping

Service availability may vary based on location, weather, carrier availability, and other factors.

3. Quotes and Pricing

All quotes provided by Clearway Lane Auto Car Shipping are estimates based on information supplied by the customer.

Pricing may be affected by:

  • Vehicle size and condition
  • Pickup and delivery locations
  • Transport type selected
  • Seasonal demand
  • Fuel costs
  • Carrier availability

Any significant changes to shipment details may result in price adjustments.

4. Booking and Payment

Customers agree to provide accurate information when booking transportation services.

Payment terms may vary depending on the shipment and carrier requirements. Any deposits, fees, or balances due will be disclosed prior to scheduling transportation services.

Failure to make required payments may result in shipment delays or cancellation.

5. Vehicle Preparation

Customers are responsible for preparing their vehicle before transport.

Vehicle preparation includes:

  • Removing personal belongings
  • Securing loose items
  • Maintaining a safe operating condition (if applicable)
  • Leaving approximately one-quarter tank of fuel
  • Providing accurate vehicle information

Additional fees may apply if a vehicle is not in the condition described during booking.

6. Pickup and Delivery

Pickup and delivery dates are estimated and are not guaranteed.

Transportation schedules may be affected by:

  • Weather conditions
  • Traffic delays
  • Mechanical issues
  • Road closures
  • Regulatory requirements
  • Carrier scheduling

While every effort is made to meet estimated dates, Clearway Lane Auto Car Shipping is not responsible for delays beyond reasonable control.

7. Inspection of Vehicle

Customers or their authorized representatives must inspect the vehicle at pickup and delivery.

Any existing damage should be documented on the Bill of Lading before transport begins.

Upon delivery, customers should carefully inspect the vehicle and note any concerns before signing delivery paperwork.

8. Insurance Coverage

All carriers are required to maintain appropriate insurance coverage during transportation.

Customers should:

  • Verify carrier insurance coverage when requested
  • Report any damage claims promptly
  • Retain documentation and photographs related to the shipment

Insurance coverage is subject to the carrier’s policy terms and conditions.

9. Personal Property

Customers are advised not to leave personal belongings inside vehicles during transport.

Clearway Lane Auto Car Shipping and its carriers are not responsible for loss, theft, or damage to personal items left inside the vehicle.

10. Cancellation Policy

Customers may cancel transportation services prior to carrier assignment.

Cancellation fees may apply depending on the timing of the cancellation and services already performed.

Refund eligibility will be determined according to the circumstances of the cancellation and applicable agreements.

11. Limitation of Liability

Clearway Lane Auto Car Shipping shall not be liable for:

  • Delays caused by weather, road conditions, or unforeseen circumstances
  • Mechanical failures unrelated to transportation
  • Personal property left in vehicles
  • Acts of third parties
  • Events beyond reasonable control

Our liability is limited to the extent permitted by applicable law.

12. Customer Responsibilities

Customers agree to:

  • Provide accurate shipment information
  • Ensure legal ownership or authorization to transport the vehicle
  • Maintain valid contact information
  • Cooperate during pickup and delivery procedures

Failure to comply may result in service delays or additional charges.

13. Website Use

Users agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to systems or data
  • Submit false or misleading information
  • Interfere with website functionality

We reserve the right to restrict access to users who violate these terms.

14. Privacy

Information submitted through our website is handled according to our Privacy Policy. By using our services, you consent to the collection and use of information as described in that policy.

15. Changes to Terms

Clearway Lane Auto Car Shipping reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page with a revised effective date.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United States and the applicable state laws governing our business operations.