Privacy Policy

Privacy Policy

At Clearway Lane Auto Car Shipping, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information obtained through our website, services, and communications.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when requesting a quote, booking services, contacting us, or using our website.

This information may include:

  • Full Name
  • Phone Number
  • Email Address
  • Pickup and Delivery Locations
  • Vehicle Information
  • Billing Information
  • Shipping Preferences
  • Any additional information you choose to provide

We may also collect certain non-personal information automatically through website usage.

2. How We Use Your Information

We use collected information to:

  • Provide vehicle transportation services
  • Generate shipping quotes
  • Schedule and coordinate shipments
  • Communicate regarding your shipment
  • Respond to customer inquiries
  • Improve website functionality and user experience
  • Process payments and transactions
  • Comply with legal obligations
  • Prevent fraud and unauthorized activity

We only use your information for legitimate business purposes related to providing our services.

3. Information Sharing

Clearway Lane Auto Car Shipping does not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information with:

  • Licensed and insured transportation carriers
  • Service providers assisting with business operations
  • Payment processing providers
  • Legal authorities when required by law
  • Business partners involved in fulfilling transportation services

Information is shared only when necessary to provide requested services or comply with legal requirements.

4. Website Analytics and Cookies

Our website may use cookies and similar technologies to enhance user experience and improve website performance.

Cookies may be used to:

  • Remember user preferences
  • Analyze website traffic
  • Improve website functionality
  • Measure marketing effectiveness

Users may choose to disable cookies through their browser settings, although some website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Clearway Lane Auto Car Shipping is not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

7. Communication Consent

By submitting your contact information through our website, you consent to receive communications from Clearway Lane Auto Car Shipping regarding quotes, services, appointments, shipment updates, customer support, and promotional offers.

These communications may include:

  • Phone Calls
  • Emails
  • Text Messages (SMS)

You may opt out of marketing communications at any time by contacting us directly.

8. SMS and Text Messaging Policy

If you provide your mobile phone number, you may receive text messages related to:

  • Quote Requests
  • Booking Confirmations
  • Shipment Updates
  • Customer Service Communications

Message and data rates may apply based on your mobile carrier.

Consent to receive SMS messages is not required as a condition of purchasing services.

9. Children’s Privacy

Our website and services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to remove it.

10. Your Privacy Rights

Depending on your state of residence and applicable laws, you may have certain rights regarding your personal information, including:

  • The right to access your information
  • The right to request corrections
  • The right to request deletion of personal information
  • The right to limit certain uses of information
  • The right to withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

11. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Fulfill contractual obligations
  • Resolve disputes
  • Maintain business records
  • Comply with legal requirements

Once information is no longer required, it is securely deleted or anonymized where appropriate.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date. Continued use of our website and services after updates constitutes acceptance of the revised policy